The IMPAC Approach
For more than 25 years, IMPAC has forged close working relationships with each of our communities, remaining mindful of the unique nature of each property. More than property managers, we take pride in the partnerships we develop with our communities. We understand that a Board is made up of volunteers who have lives to live. So we work hard to take the burden from their shoulders.
Under the direction of dedicated team leaders, IMPAC professionals focus on problem prevention rather than problem resolution. This results in increased property value, lower costs and smoother operations. Every day, we work hard to produce significant value enhancement and high-yield returns for our investor partners and communities.
More important still is our belief that we don�t manage properties, we manage communities -- neighborhoods where families live. In every aspect of our job, we focus on people and the effect of our work on their comfort and security.
Finally, we appreciate the fact that community management is a 24/7, 365-day-a-year business. Each of our managers has a cell phone and every Board member has their number.